CMDB Configuration Analyst
American Automobile Association(23 days ago)
About this role
The CMDB Configuration Analyst is responsible for maintaining accurate and complete configuration item (CI) data within the organization's Configuration Management Database to support ITSM processes and operational stability. The role ensures CI attribute integrity, relationship accuracy, and alignment with ITIL-based configuration management practices. The analyst partners with infrastructure, application, security, and service teams to support impact analysis, audits, and lifecycle management.
Required Skills
- CMDB
- Configuration Management
- CI Data
- CI Relationships
- ITIL
- BMC Helix
- BMC Discovery
- Data Auditing
- Data Quality
- Impact Analysis
+7 more
Qualifications
- Bachelor’s Degree
- ITIL Foundation
- CHAMP
- CSAM