Coach, GC MSO team
eBay(3 months ago)
About this role
An eBay Coach drives teammate performance and development through integrated, real-time coaching and mentorship. The role acts as a subject matter expert on product, policy, tools, and customer interactions, helping new hires transition to production. The Coach supports managers by promoting change adoption and contributing to improved customer experience and team readiness.
Required Skills
- Coaching
- Mentoring
- De-escalation
- Customer Support
- Performance Management
- Troubleshooting
- Analytics
- Policy Knowledge
- Change Management
- Communication
About eBay
ebayinc.comInformation and news about eBay Inc. (Nasdaq: EBAY), a global commerce leader that connects millions of buyers and sellers in more than 190 markets around the world.
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