Collaboration Managed Services Engineer (L3)
NTT DATA,(4 months ago)
About this role
A seasoned Collaboration Managed Services Engineer (L3) delivering managed collaboration services to enterprise clients. The role focuses on ensuring high service levels and preventing SLA breaches through proactive incident analysis and operational improvements. The position operates within a global managed services organization and involves mentoring junior engineers and coordinating with internal and external stakeholders.
Required Skills
- Microsoft Teams
- Ribbon
- Audiocodes
- Poly Handsets
- DECT Devices
- Managed Services
- ITIL
- Voice
- Video
- Cloud Voice
+10 more
Qualifications
- Advanced Diploma
- Degree in IT/Computing
- Relevant Certifications
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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