Collateral Fulfillment Manager

The Collateral Fulfillment Manager leads the Collateral Fulfillment team within the Citizens Collateral Risk Management department, ensuring the timely procurement and delivery of appraisal and valuation products for Home Equity and Mortgage Lending operations. This role oversees a hybrid team of Fulfillment Coordinators, managing vendor relationships, service level adherence, and process improvements to support internal and external stakeholders. The position requires strong leadership, analytical skills, and expertise in mortgage operations and collateral risk management.