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Collection Operations Manager at CRED - ApplyBlast

Collection Operations Manager

CRED

9 days ago

4.0 on Glassdoor

Onsite

Full Time

Manager

0 applicants

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About this role

This role involves managing collection operations across a defined state or region, ensuring adherence to processes and meeting targets. The position requires leading and developing a team of Collection Managers while driving resolution and recovery rates. It also includes managing relationships with external collection agencies and ensuring compliance with organizational policies and regulations.

Responsibilities

Manage collection operations and ensure adherence to processes and targets
Lead and develop a team of Collection Managers through training and coaching
Evaluate and manage relationships with external collection agencies

Skills

About CRED

cred.club

Headquarters

Indiranagar, Karnataka, India

Company Size

501-1000 employees

Founded

2018

View Profile

CRED is an India-based fintech membership platform that helps creditworthy consumers manage and pay their credit card bills while rewarding on-time behavior. The app provides credit score tracking, bill payments, curated rewards and offers, and a marketplace for financial products like short-term credit and loans. Positioning itself as a premium lifestyle + finance experience for users with high creditworthiness, CRED partners with merchants and lenders to deliver exclusive deals and services. Founded by Kunal Shah in 2018, it’s known for strong branding and a focus on incentivizing timely payments.