Collection Representative

A Collection Representative at Nissan in Aguascalientes negotiates payment arrangements for delinquent accounts ranging from 5 to 59 days past due, resolving disputes and maintaining delinquency percentages through outbound and inbound communication. The role involves researching account statuses to find solutions for customer concerns while adhering to NMAC/IFS Core Values and state/federal regulations. Successful candidates analyze delinquent accounts, recommend appropriate actions to supervisors, and contribute to building brand value and profitable growth.