Grainger
The Collection Representative provides high-level service to customers by effectively managing the company's receivables and resolving delinquent account issues. This role involves analyzing overdue balances, collaborating with internal departments to remove payment barriers, and recommending actions for compromised settlements or third-party collections. The position requires strong problem-solving and negotiation skills to maintain accurate customer records and support credit evaluation efforts.
Headquarters
Lake Forest, Illinois, United States
Company Size
10001+ employees
Founded
1927
Grainger (W.W. Grainger, Inc.) is a broad-line distributor of maintenance, repair and operations (MRO) products and services for businesses, institutions and government customers. It offers a wide selection of industrial supplies—safety gear, hand and power tools, fasteners, electrical and HVAC components, cleaning and facility maintenance items—through e-commerce, branches and catalogs. Grainger also provides inventory-management, reordering and technical-support solutions to help customers reduce downtime and streamline procurement. The company serves a range of customers from small businesses to large enterprises across North America and internationally.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Grainger.
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