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Collection Team Member at Electrolux Group - ApplyBlast

Collection Team Member

Electrolux Group

11 days ago

4.0 on Glassdoor

Cracow, Lesser Poland, Poland

Hybrid

Full Time

Medior

0 applicants

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About this role

This role involves collaborating with French-speaking stakeholders to build customer relationships, resolve overdue bills, and collect payments while maintaining excellent service standards. The position requires working until 5:00 PM daily to ensure smooth customer service operations. The team member will also develop credit skills and handle billing issues.

Responsibilities

Perform collection process for assigned entity and contact customers regarding overdue accounts
Monitor customer accounts and follow up on overdue accounts to resolve billing issues
Process payments and refunds while evaluating customer account and payment history