Collections Agent - no evenings/weekends!
NATIONAL(26 days ago)
About this role
A Collections Advisor handling contact with customers in financial difficulty to provide guidance and fair solutions to meet their finance commitments. This is a permanent, full-time, onsite role based in Preston within the collections function of a financial services organisation.
Required Skills
- Collections
- Customer Service
- Phone Communication
- Compliance
- Empathy
- Numeracy
- Investigation
- Data Entry
- Email Correspondence
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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