Collections Agent
Cepal Hellas Financial Services S.A.(7 months ago)
About this role
A Collection Agent is the primary point of contact for borrowers, providing guidance and proposing payment and settlement solutions within a structured, ethical collections framework. The role aims to shape realistic, sustainable agreements that protect company receivables while delivering a positive customer experience.
Required Skills
- Collections
- Negotiation
- Communication
- CRM
- Debt Recovery
- Data Entry
- Excel
- Customer Service
- Legal Awareness
- Problem Solving
Qualifications
- University Degree in Economics or Banking
About Cepal Hellas Financial Services S.A.
cepal.grCepal is a prominent company in Greece that specializes in providing tailored financial solutions and customer support for debt management. By leveraging an extensive network, including partnerships with Tora Wallet and OPAP stores, Cepal enhances customer experience and payment facilitation. Their innovative approach focuses on addressing individual client needs, ensuring a personalized and effective service. With a commitment to improving financial accessibility, Cepal remains a trusted partner for clients navigating their financial obligations.
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