Collections and Sales Representative
CBE Group(1 month ago)
About this role
A Collections/Sales Specialist who handles phone-based outreach to customers with late or missed payments, representing client brands while working toward monthly recovery targets. The role focuses on negotiating payment solutions, maintaining positive customer experiences, and meeting performance metrics in a fast-paced call center environment.
Required Skills
- Phone Collections
- Negotiation
- Customer Service
- Empathy
- Outbound Calling
- Inbound Calling
- Problem Solving
- Compliance
- Math Skills
- Training Retention
Qualifications
- Bachelor's Degree
About CBE Group
cbegroup.comCBE Group offers comprehensive debt collection, and compliance services to optimize financial performance and customer engagement.
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