Collections & Financial Wellbeing Specialist
Kroo Bank Ltd(4 months ago)
About this role
A Collections Specialist at Kroo supports the bank’s mission to help customers achieve financial wellbeing within a fast-growing fintech environment. The role is focused on helping establish the First Line Lending Operations function and contributing to the development of lending processes and strategy.
Required Skills
- Collections
- Arrears Management
- Forbearance
- Vulnerability Procedures
- Customer Communication
- Loan Lifecycle
- Reporting
- Underwriting Liaison
- Consumer Credit
- FCA Regulation
About Kroo Bank Ltd
kroo.comKroo Bank is a forward-thinking financial institution that emphasizes customer loyalty by offering competitive interest rates on current accounts and savings. With a current account that earns 2.65% AER (variable) and a Flexible Cash ISA offering 3.00% AER (variable), Kroo focuses on helping customers make their money work harder. The bank is committed to providing accessible and modern banking solutions, allowing users to manage their finances conveniently through a user-friendly app.
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