Collections Manager

The Collections Manager leads the day-to-day execution and performance of Brex's Collections team, focusing on resolving past-due balances and managing credit losses while preserving customer relationships. This role involves coaching and developing a high-performing team, managing early and late-stage delinquency, and coordinating with Legal and Risk partners on account actions and recovery efforts. The position requires strong analytical skills to monitor portfolio performance and implement process improvements to enhance cure and recovery outcomes.