Collections - PHX - MSP, Collections Sr.
Cenlar FSB
About this role
The Mortgage Servicing Professional (MSP), Collections Sr. is responsible for managing early-stage mortgage collections calls, including delinquency management, customer communication, and resolution within a structured and fast-paced environment. The role emphasizes customer satisfaction, compliance with regulations, and team collaboration.
Skills
About Cenlar FSB
cenlar.comCenlar (Central Loan Administration and Accounting) is a mortgage loan subservicer that provides loan administration, servicing and accounting solutions for banks, mortgage companies and credit unions. They deliver end-to-end subservicing—payment processing, escrow and investor accounting, default and loss-mitigation support—alongside digital homeowner portals and partner-facing platforms. Cenlar emphasizes technology-enabled operations, regulatory compliance, and customer service to manage loans at scale for originators and investors. Its website offers homeowner and client partner logins, resources, and a digital solutions center for self-service and account management.
About Cenlar FSB
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Cenlar FSB.
Salary
$99k – $134k
per year