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Collections Representative at CEFCU - ApplyBlast

Collections Representative

CEFCU

2 months ago

3.5 on Glassdoor

Peoria, Illinois, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The role involves contacting members to arrange payments on delinquent installment loans and MasterCard accounts, coordinating convenience services, and employing collection practices to mitigate loan losses. The position requires providing a high‑quality member experience while handling conflict resolution and payment modifications.

Responsibilities

Contact members to arrange payment on delinquent loans
Coordinate convenience services such as automatic payments and ACH origination
Initiate repossession process with third‑party company

Skills

About CEFCU

cefcu.com

Headquarters

Peoria, Illinois, United States

Company Size

501-1000 employees

Founded

1937

View Profile

CEFCU (Citizens Equity First Credit Union) is a member-owned credit union headquartered in Peoria, Illinois, offering a full range of personal and business financial services. Their offerings include checking and savings accounts, home loans, vehicle loans, credit cards, personal and student loans, as well as investment and insurance products. CEFCU operates under the motto 'Not a Bank. Better.' and is committed to delivering competitive rates and community-focused financial services.