Xfinity
This role involves handling commercial customer inquiries and negotiating payment arrangements for delinquent balances through inbound and outbound calls. The position requires adhering to federal and state collection guidelines while maintaining a professional image and fostering positive customer relationships. The ideal candidate will utilize effective communication and problem-solving skills to resolve account issues and ensure compliance with company policies.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Xfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
42% below the average for this role