Collections Representative

The Collections Representative role at Covered Care involves managing inbound and outbound calls to assist customers who are 31+ days past due on their accounts. The position focuses on resolving past-due accounts through compassionate collection efforts, negotiating fair payment solutions, and utilizing skip-tracing tools to locate customers or collateral. This full-time, on-site position in Las Vegas requires strong communication skills and a flexible schedule to support the department's goals in a fast-paced environment.