Collections Specialist - SME
Marshmallow
About this role
Marshmallow is seeking a Subject Matter Expert in Collections to handle complex arrears cases, support and develop team members, and ensure compliance with regulations. The role emphasizes delivering tailored solutions, providing coaching, and analyzing trends to improve performance. It is part of a mission-driven company focused on making migration easy and fostering continuous growth.
Skills
About Marshmallow
www.marshmallow.coMarshmallow is an innovative car insurance provider in the UK, specializing in coverage for newcomers. The company offers competitive rates based on comprehensive driving history, regardless of where the experience was gained, aiming to provide fair and affordable insurance solutions. Marshmallow also emphasizes a seamless user experience with flexible payment options and a user-friendly app for managing policies. Their mission is to ensure that all drivers, regardless of their background, have access to financial protection as they transition to life in the UK.
Recent company news
edm.comMarshmello is Teaming Up with a Marshmallow Company to Sell Marshmallows
Aug 6, 2025
Laughing PlacePhotos: New Marshmallow Wands and Pops Arrive at Goofy’s Candy Company
1 month ago
Duluth News TribuneNorthland marshmallow maker goes mobile
Aug 6, 2025
MassLive.comEverything MassLive ate on day 1 of The Big E
Sep 12, 2025
TechCrunchMarshmallow, the UK insurance startup for migrants, raises $90M at a $2B+ valuation
Apr 14, 2025
About Marshmallow
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Marshmallow.
Salary
$113k – $152k
per year
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