Collections Specialist
Careers at Tide(1 month ago)
About this role
A Collections Specialist at Tide is a member of the Collections team working to balance member support with the company’s collections objectives for small business customers. The role operates within a flexible, inclusive environment and contributes to improving recovery outcomes while providing a pathway for professional development. Tide provides training and learning resources to help employees grow within the team.
Required Skills
- Customer Support
- Arrears Management
- Repayment Planning
- Documentation
- English Communication
- Empathy
- Retail Experience
- Time Management
- Negotiation
- Reporting
+1 more
About Careers at Tide
tidecleaners.comTide Cleaners is a consumer-facing dry cleaning and laundry brand that provides professional garment care—dry cleaning, wash & fold, stain removal, alterations—and related services. The company emphasizes quality cleaning plus modern convenience through mobile ordering, app-based pickup & delivery and smart locker collection across a national network of franchised and company-operated locations. Launched under the Tide brand, Tide Cleaners leverages Tide’s cleaning expertise and consistent standards to simplify garment care for busy consumers and partner properties.