Collections Specialist

Motive(4 days ago)

RemoteFull TimeMedior$75,171 - $101,701 (estimated)Finance

About this role

The Termed Collections Specialist (L2) at Motive is responsible for reconciling and collecting outstanding balances related to expired or matured contract terms for active customers. The role focuses on ensuring prior-term liabilities are cleared to maintain account health and support ongoing business relationships. The Specialist operates within established workflows and standard operating procedures to resolve high-volume, routine billing discrepancies.

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Required Skills

Outbound Calls
Email Communication
Payment Collection
Account Reconciliation
Billing Research
CRM Software
Excel
Dispute Management
Escalation
SOP Compliance

+2 more

Qualifications

High School Diploma
GED
Associate's Degree (Preferred)

About Motive

gomotive.com

The company is a digital product and web design studio that builds branded, responsive websites and marketing experiences for startups and growing businesses. They specialize in modern WordPress-based development, UX/UI and visual design, performance optimization, and integrating media and conversion-focused components (video, calls-to-action, and polished interactive elements). Their work emphasizes clean, reusable design systems, fast load times, and mobile-first layouts to improve user engagement and conversion rates.