Collections Strategy Manager

Palmetto Clean Technology(5 days ago)

Charlotte, NCOnsiteFull TimeManager$108,763 - $144,034 (estimated)Finance Operations

About this role

The Collections Strategy Manager at Palmetto Capital leads efforts to design and refine customer-facing collections communications and lifecycle journeys that support timely payments and positive customer experiences. The role sits within Finance Operations, reports to the Sr. Director of Finance Operations, and partners cross-functionally with Collections, Billing, Marketing, Product, Analytics, and CX. This position is based onsite in Charlotte, NC and supports Palmetto’s mission to expand access to renewable energy through accessible financial products.

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Required Skills

Collections Strategy
Lifecycle Marketing
CRM Management
Customer Engagement
Vendor Management
Multi-Channel Campaigns
Empathetic Writing
A/B Testing
Segmentation
Data Analysis

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About Palmetto Clean Technology

palmetto.com

Palmetto is a consumer-focused clean energy company that helps homeowners save on electricity by designing, financing, and installing residential solar systems, battery storage, and other clean technologies. It provides end-to-end services — site design, permitting, professional installation, monitoring and long‑term system support — plus financing options to make solar affordable. Palmetto also offers a mobile app for energy monitoring, rewards and account management, positioning itself as a trusted partner for customers transitioning to clean energy. The company emphasizes ease, savings, and ongoing service to simplify going solar.