WNS Global Services
The Collections Team Leader role involves leading a team of collection agents to achieve set targets and KPIs while ensuring adherence to standard operating procedures and company policies. The position requires fostering team rapport, conducting regular meetings, and supporting team-building initiatives. Additionally, the role focuses on learning and development by providing coaching, feedback, and ensuring personal development plans for team members.
WNS is a global, digital-led business transformation and BPM provider that helps enterprises "Outsmart the Future" through analytics, automation, and technology-enabled solutions. It delivers end-to-end business process outsourcing, industry-specific consulting and digital services across functions such as finance & accounting, customer care, insurance, healthcare, travel and more. Combining domain expertise with data analytics, AI and process automation, WNS focuses on improving operational efficiency, customer experience and sustainable growth for multinational clients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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WNS Global Services didn’t post a salary, so this is our estimate from similar listings.