Commercial Accounts Manager - ADESA

Carvana(22 days ago)

Hoffman Estates, ILOnsiteFull TimeManager$70,000 - $90,000Customer Service / Operations

About this role

This role involves leading the customer service team for commercial accounts at an auto auction location, developing high-performing teams, and supporting operational processes to enhance profitability and customer satisfaction. The position requires a focus on team management, communication, and compliance within the automotive auction industry.

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Required Skills

Customer Service
Leadership
Communication
Operations
Team Management
Automotive
Sales
Process Improvement
Compliance
Problem Solving

Qualifications

High School Diploma or Equivalent
1 Year Leadership Experience

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.

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