Commercial Excellence - Team Leader

Deliveroo(17 days ago)

HybridFull TimeManager$88,890 - $116,947 (estimated)Deliveroo Cost Center Hierarchy

About this role

The Commercial Excellence Team Leader at Deliveroo is responsible for transforming and scaling the quality assurance function into a strategic, insight-driven operation that enhances SMB performance. The role involves leading a team, developing strategies, implementing AI-driven insights, and collaborating with leadership to improve commercial outcomes. It focuses on proactive, data-informed approaches to optimize partner and customer experiences.

View Original Listing

Required Skills

Leadership
Data Analysis
Interaction Analytics
Large Language Model
Contact Centre
Quality Assurance
AI

About Deliveroo

deliveroo.co.uk

Deliveroo is a leading food delivery service that connects customers with their favorite local restaurants and takeaways, providing a wide range of cuisines delivered directly to their doors in as little as 30 minutes. The platform emphasizes convenience through its easy-to-use app and online ordering system, enabling users to track their orders in real time. Alongside food delivery, Deliveroo offers grocery and pharmacy items, as well as gift services, making it a versatile solution for all delivery needs. With its expanding presence across multiple countries, Deliveroo is committed to supporting local businesses and enhancing the dining experience for its users.

View more jobs at Deliveroo →