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Commercial Lead Operations Analyst at KeyBank - ApplyBlast

Commercial Lead Operations Analyst

KeyBank

4 months ago

3.6 on Glassdoor

Brooklyn, OH

Hybrid

Full Time

Senior

0 applicants

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About this role

The Commercial Lead Operations Analyst provides daily production support for commercial servicing applications and analyzes operational support processes. Acting as a liaison among business units, technology teams, and external vendors, the role ensures system stability, data integrity, and regulatory compliance while driving process improvements. The analyst resolves critical operational issues through root cause analysis and collaborates with stakeholders to prioritize work and track tasks through completion.

Responsibilities

Provide daily production support for commercial servicing applications
Investigate and resolve system issues through root cause analysis
Develop and execute functional and regression test scenarios
Validate data accuracy and perform reconciliations across systems
Support system releases and manage change control processes

Skills

Qualifications

Bachelor's Degree

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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