Communication Representative I

The Communications Representative serves as a key connection point for patients, visitors, staff, and emergency responders at Marshalltown Hospital, ensuring accurate and efficient handling of calls, messages, and urgent communications. This flexible, as-needed role requires clear communication, calmness under pressure, and a service-focused mindset to support daily hospital operations and emergency response efforts. The position involves managing switchboard operations, monitoring alarm systems, coordinating afterhours communication, and assisting with telecommunications troubleshooting.