Communication Services Telecommunication Operator

Cleveland Clinic(1 month ago)

HybridFull TimeJunior$54,866 - $73,781 (estimated)CRP Command Center-Cleveland Clinic Martin Health

About this role

The Communication Services Telecommunication Operator is a caregiver position within Cleveland Clinic Health System’s CRP Command Center supporting Martin Health. The role is part of the organization’s communications team that supports call center operations across scheduled shifts. It contributes to maintaining safety, communication continuity, and operational support for patients, visitors and clinical staff.

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Required Skills

Nortel Console
Switchboard
Paging
Emergency Response
Customer Service
HIPAA Compliance
PC Operation
Dispatching

Qualifications

High School Diploma or GED

About Cleveland Clinic

clevelandclinic.org

Cleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.

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