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Communication Specialist (Technical) at Sparksoft Corporation - ApplyBlast

Communication Specialist (Technical)

Sparksoft Corporation

1 day ago

4.2 on Glassdoor

Maryland, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Communication Specialist (Technical) at Sparksoft creates and maintains user-facing instructional content, such as FAQs, how-to guides, and system announcements, to help users resolve issues independently. The role involves collaborating with customer service teams to identify user pain points, ensuring content meets accessibility standards, and managing virtual learning events. This position requires strong technical writing skills and the ability to work within an agile, remote environment while maintaining federal security compliance.

Responsibilities

Write and maintain user-facing instructional content and FAQs
Coordinate webinars and virtual learning events using Cvent
Ensure content meets Section 508 accessibility requirements

Skills

Qualifications

Bachelor's degree in English, Communications, Journalism, Technical Writing, Information Design, or a related fieldIAAP CPACCDHS Trusted TesterPublic Trust clearance

About Sparksoft Corporation

sparksoftcorp.com

Headquarters

Columbia, Maryland, United States

Company Size

51-200 employees

Founded

2004

View Profile

Sparksoft is a digital health technology and services company that designs, builds, and implements software solutions to improve healthcare delivery and public health outcomes. They provide custom software development, system integration, data analytics, cloud and interoperability services to help providers, payers, and government agencies modernize systems and workflows. Their mission is to ignite innovation, inspire transformation, and implement digital solutions for a healthier nation, with a focus on practical deployment and measurable impact.