Communications Trainer II
Philip Morris International(1 month ago)
About this role
A Communications Trainer II at Concentrix specializes in enhancing communication skills and language proficiency among customer service agents. The role involves monitoring calls and chats, providing coaching, developing training programs, and implementing effective training methodologies in both virtual and classroom settings.
Required Skills
- Communication Skills
- Coaching
- Training Development
- Analytical Skills
- Presentation Skills
Qualifications
- Graduation
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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