International Committee of the Red Cross
The Community Contact Centre Operator receives calls from beneficiaries seeking information on ICRC projects and operations, ensuring accurate recording, follow-up, and timely feedback. This role involves managing feedback and complaints, maintaining data quality, and preparing reports to support the organization's humanitarian efforts. The position requires strong communication skills, proficiency in MS Office, and fluency in English and Somali.
The ICRC (International Committee of the Red Cross) is a neutral, impartial and independent humanitarian organization that protects the lives and dignity of people affected by armed conflict and other situations of violence. It delivers emergency aid and medical care, restores family links, visits detainees, and supports water, sanitation and other essential services in conflict zones. The ICRC also promotes and monitors respect for international humanitarian law and engages with parties to conflicts to secure access and protection for civilians. It works worldwide alongside National Red Cross and Red Crescent Societies to provide relief and protect vulnerable populations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for International Committee of the Red Cross.
International Committee of the Red Cross didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role
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