Community & Customer Engagement Lead

Iress(3 days ago)

HybridFull TimeSenior$125,607 - $168,758 (estimated)Customer Experience

About this role

Iress is seeking a Community & Customer Engagement Lead to develop and implement strategies for their community platforms, focusing on enhancing customer experiences and encouraging engagement. The role involves collaboration across various teams to improve self-service resources, drive platform adoption, and influence customer journey integration.

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Required Skills

Customer Engagement
Community Management
Product Ownership
Data Analysis
Stakeholder Management
Content Strategy
Digital Platforms
Knowledge Management
Customer Experience
Influence

About Iress

iress.com

Iress is a technology company providing software to the financial services industry. Our software is used by more than 10,000 businesses and 500,000 users

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