Community CX Manager

Grüns(26 days ago)

RemoteFull TimeMedior$80,000 - $100,000Customer Experience

About this role

The Community CX Manager at Grüns is the customer-facing brand voice, helping shape how customers experience the brand across community, social, and support channels. The role is positioned within the Customer Experience team and reports to the Sr. Manager of CX. This is a fully remote position based in Grüns' remote HQ with quarterly in-person off-sites. The company offers competitive equity and a comprehensive benefits package.

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Required Skills

Tagging
Sprout
Community Management
CX
Social
Response Writing
Data Analysis
Process Improvement
Collaboration
CRM

+9 more

About Grüns

gruns.co

Grüns Daily Nutrition makes convenient, grab-and-go gummy snack packs designed to fill common nutritional gaps and support gut health, energy, immunity, recovery, beauty, and focus. Their products are made in the USA and Canada and formulated without artificial colors or flavors. Grüns positions itself as a plant-based, vegan solution that’s free from gluten, dairy, and nuts, aimed at people who want an easy daily boost of targeted nutrients.