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Community Lead at WeWork - ApplyBlast

Community Lead

WeWork

1 month ago

3.7 on Glassdoor

Cambridge, Massachusetts, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Community Lead serves as the on-site leader responsible for ensuring building standards for hospitality, operational excellence, and member satisfaction. This role involves managing building operations, supporting revenue growth through leasing and sales initiatives, and fostering a vibrant community through curated events and personalized member engagement. The position requires a proactive problem-solver with a strong background in hospitality or retail to drive business performance and member retention.

Responsibilities

Deliver elevated hospitality and resolve member feedback to ensure satisfaction
Oversee building operations and ensure compliance with safety and security protocols
Partner with leasing team to conduct tours and drive revenue growth opportunities