Community Operations Specialist - Tokyo

Plaud AI(3 months ago)

RemoteFull TimeJunior$58,091 - $78,420 (estimated)User Ops

About this role

The Community Operations Specialist at Plaud Inc. is responsible for representing the brand within online communities, engaging with users, and enforcing community guidelines to maintain a constructive environment. This role includes troubleshooting user-reported issues, synthesizing community feedback to influence product development, and collaborating with Product, Marketing, and Sales teams on community initiatives. The ideal candidate should have experience in community management or customer-facing roles, be a native Japanese speaker fluent in English or Mandarin, and possess a strong passion for AI and technology.

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Required Skills

Community Management
User Engagement
Problem Solving
Customer Feedback Analysis
Cross-Functional Collaboration
Online Event Coordination
Data Troubleshooting
Japanese Fluency
English Proficiency
Empathy

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About Plaud AI

plaud.ai

Plaud US is recognized as the world's leading AI note-taking brand, serving over one million users globally. The company specializes in innovative solutions for note-taking, including their AI voice recorder and AI note taker, designed to enhance productivity and streamline the process of capturing and organizing information. Plaud's offerings are tailored for both personal and professional use, making it a trusted tool for individuals and businesses alike. With a commitment to quality and user-friendly technology, Plaud continues to set the standard in the AI productivity space.