Uber
The role supports riders, drivers, couriers, and merchants through real-time virtual assistance via chat, email, and phone, focusing on empathy, speed, and sound judgment. It involves handling high-volume customer interactions, identifying issue patterns, and collaborating with cross‑functional teams to improve community support.
Headquarters
San Francisco, California, United States
Company Size
10001+ employees
Founded
2009
Learn how you can leverage the Uber platform and apps to earn more, eat, commute, get a ride, simplify business travel, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Uber.
Uber didn’t post a salary, so this is our estimate from similar listings.
64% above the average for this role