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Community Resource Specialist (PT, 3rd shift) at Impact.com - ApplyBlast

Community Resource Specialist (PT, 3rd shift)

Impact.com

3 days ago

3.6 on Glassdoor

Remote

Part Time

Junior

0 applicants

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About this role

IMPACT is seeking a Part Time, 3rd Shift Community Resource Specialist to join the IMPACT 211 team, providing information, referral, and crisis intervention services to customers via phone, chat, and text. The role involves assessing customer needs, developing action plans, and advocating for individuals facing personal crises within the scope of family, health, and social services. This position requires strong customer service skills, bilingual ability (Spanish preferred), and a commitment to cultural competency and community collaboration.

Responsibilities

Provide assessment, problem solving, and crisis intervention for customers
Document customer contacts accurately in a computerized database
Develop action plans and provide advocacy for clients

Skills

Qualifications

High School DiplomaGEDInform USA certification

About Impact.com

impact.com

Headquarters

Santa Barbara, California, United States

Company Size

1001-5000 employees

Founded

2008

View Profile

Impact is a partnership automation platform that helps brands find, recruit, manage, track, and pay partners — including affiliates, influencers, and strategic partners — from a single SaaS solution. Its product suite combines attribution and tracking, contract and workflow management, payment automation, partner discovery, and analytics with fraud protection and API integrations. Designed for enterprise and global programs, Impact delivers real-time measurement and optimization to grow partner-driven revenue. Companies use Impact to consolidate disparate partner channels, improve attribution accuracy, automate operations, and scale partnership programs efficiently.