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Community Resource Specialist at Impact.com - ApplyBlast

Community Resource Specialist

Impact.com

2 months ago

3.6 on Glassdoor

Milwaukee, Wisconsin, United States

Hybrid

Part Time

Junior

0 applicants

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About this role

The Community Resource Specialist provides assessment, problem solving, information and referral, and crisis intervention to callers of the IMPACT 211 information and referral line. The role involves empathetic customer service, documenting contacts, and assisting customers in developing action plans while working a hybrid, part‑time schedule on the 3rd shift.

Responsibilities

Provide assessment, problem solving, and crisis intervention to callers
Document customer contacts in a computerized database
Assist customers in developing action plans

Skills

About Impact.com

impact.com

Headquarters

Santa Barbara, California, United States

Company Size

1001-5000 employees

Founded

2008

View Profile

Impact is a partnership automation platform that helps brands find, recruit, manage, track, and pay partners — including affiliates, influencers, and strategic partners — from a single SaaS solution. Its product suite combines attribution and tracking, contract and workflow management, payment automation, partner discovery, and analytics with fraud protection and API integrations. Designed for enterprise and global programs, Impact delivers real-time measurement and optimization to grow partner-driven revenue. Companies use Impact to consolidate disparate partner channels, improve attribution accuracy, automate operations, and scale partnership programs efficiently.