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Community Strategy Manager - Virginia at Unite Us - ApplyBlast

Community Strategy Manager - Virginia

Unite Us

2 days ago

3.6 on Glassdoor

Remote

Full Time

Manager

3 applicants

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About this role

The Community Strategy Manager provides operational and analytical support to drive the execution of community strategy across Customer Success and Sales. This role focuses on standardizing processes, managing escalations in Salesforce, and collaborating with RevOps and Analytics to measure the effectiveness of engagement efforts. The position requires strong analytical skills, experience with CRM platforms, and the ability to work in a fast-paced, remote environment based in Virginia.

Responsibilities

Support escalation reviews and build network engagement plans for priority customers
Track and report escalation campaign metrics and adoption data in Salesforce
Maintain SOPs and facilitate weekly escalation review meetings across teams

Skills

About Unite Us

uniteus.com

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2013

View Profile

Unite Us is a technology company that provides a "whole person care" platform and coordinated care network connecting healthcare providers, government agencies, payers, social service organizations, and community partners. Its software enables closed‑loop referrals, secure data sharing, care coordination, and outcomes tracking to address social determinants of health and streamline cross‑sector workflows. Health systems, public agencies, payers, and community-based organizations use Unite Us to improve collaboration, measure impact, and manage population health at scale.