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Community Success Agent at SwissBorg - ApplyBlast

Community Success Agent

SwissBorg

9 months ago

4.2 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

The German Speaking Customer Service Agent at SwissBorg supports a rapidly growing community of crypto investment app users across Europe. The role sits within the Community Success team and focuses on helping users manage and understand their digital wealth tools. The position involves working in a 24/7 environment for a global user base and contributing insights to improve products and internal processes. It offers the opportunity to be part of a remote, international team in the digital asset and fintech space.

Skills

About SwissBorg

swissborg.com

Headquarters

Lausanne, Vaud, Switzerland

Company Size

201-500 employees

Founded

2017

View Profile

SwissBorg is a Switzerland-based fintech that operates a licensed and regulated mobile app for buying, selling, and trading cryptocurrencies, marketed as Europe's #1 app and available on iOS and Android in 47 countries and 16 currencies. The platform emphasizes safety, low fees, and a user-friendly experience, providing best-execution trading via a Smart Engine, Auto-Invest (DCA), Trigger Orders, yield-generating Earn products, Crypto Bundles, and a Mastercard-backed crypto card. SwissBorg fosters community involvement through its BORG token, which offers cashback on fees, boosted yields, governance voting power, and exclusive deal access, targeting retail investors seeking simple, compliant access to crypto and long-term wealth management.