Community Success Agent

SwissBorg

2 months ago

4.2 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

The German Speaking Customer Service Agent at SwissBorg supports a rapidly growing community of crypto investment app users across Europe. The role sits within the Community Success team and focuses on helping users manage and understand their digital wealth tools. The position involves working in a 24/7 environment for a global user base and contributing insights to improve products and internal processes. It offers the opportunity to be part of a remote, international team in the digital asset and fintech space.

Skills

About SwissBorg

swissborg.com

SwissBorg is a Switzerland-based fintech that operates a mobile Wealth App for buying, selling and managing cryptocurrencies, marketed as Europe’s leading app and available on iOS and Android across 68 countries and 15 fiat currencies. The platform emphasizes safety, low fees and a user-friendly experience, providing best-execution trading, portfolio analytics and yield-generating products. SwissBorg fosters community involvement through its CHSB token and focuses on transparent, security-first custody and operations. It targets retail investors seeking simple, compliant access to crypto alongside tools for long-term wealth management.