ShopZoi
The Community Warranty Manager serves as a liaison between homebuilding communities and the Customer Service Department, supporting homeowners, builders, and subcontractors in a fast-paced environment. This role focuses on maintaining high customer satisfaction, managing warranty ticket volume, and ensuring vendor accountability for completed repairs. The position requires independent decision-making and strong communication skills to handle service requests and maintain positive relationships.
Headquarters
Cangzhou, Hebei, China
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ShopZoi.
ShopZoi didn’t post a salary, so this is our estimate from similar listings.
18% above the average for this role