Complaint Handling Manager / Officer
moxbank
About this role
A Complaint Handling Manager/Officer at Mox manages customer complaints through various channels, ensuring timely resolution and maintaining high service standards. The role involves interacting with customers, collaborating with stakeholders, and maintaining detailed records of complaints.
Skills
Qualifications
About moxbank
mox.comMOX by Standard Chartered is a digital-first banking platform designed to help you grow your money, your world, and your possibilities. It emphasizes a modern, mobile-first approach to smarter banking, saving, and spending for everyday life. The brand invites you to join Generation Mox to experience a new way of managing money with ease and flexibility, backed by Standard Chartered’s global banking strength. MOX combines intuitive tools with reliable, value-driven financial services to support money growth and smarter financial decisions.
About moxbank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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