Complaints Case Manager
Motability Foundation
About this role
A Complaints Case Manager in Charitable Operations handles customer complaints and ensures resolution within a nonprofit organization. The role involves managing cases, liaising with stakeholders, and maintaining service standards.
Skills
About Motability Foundation
motabilityfoundation.org.ukMotability Foundation is a UK charity focused on making all journeys accessible for disabled people. It funds, supports, researches, and innovates to help individuals choose and achieve the mobility they want. The foundation runs grant programs for both individuals and organisations and pursues research and innovation to remove barriers in mobility and transport. Through partnerships and practical solutions, it aims to advance inclusive design and everyday travel, supporting independence and accessibility.
Recent company news
Motability Operations NewsThe Motability Scheme evolves for the future while staying firmly committed to supporting disabled people
Nov 26, 2025
Civil Society MediaWho’s Funding: National Lottery, Motability Foundation and more
Sep 8, 2025
UK FundraisingMotability Foundation announces five new funding rounds
Jul 18, 2025
THIIS MagazineRNID partners with Motability Foundation to study public transport accessibility for deaf people
May 21, 2025
Disability News ServiceChancellor’s reported plans to impose VAT on Motability could add £3,000 to even the cheapest cars
Oct 23, 2025
About Motability Foundation
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Motability Foundation.
Salary
$49k – $67k
per year