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© All Rights Reserved. ApplyBlast.com
Shawbrook
The role is responsible for end‑to‑end investigation and resolution of customer complaints in line with FCA DISP requirements and Consumer Duty obligations. It involves accurate recording, root‑cause analysis, calculating redress, and collaborating with internal and external stakeholders to ensure fair outcomes and regulatory compliance.
Headquarters
Great Warley Street, England, United Kingdom
Company Size
501-1000 employees
Founded
2011
Shawbrook is an award‑winning UK savings and lending bank that serves personal, business and property finance customers. It offers a range of products including savings accounts (easy access, Cash ISAs, fixed‑rate and notice accounts), personal loans (home improvement, car, debt consolidation), buy‑to‑let and commercial mortgages, and tailored business finance. Shawbrook positions itself as a specialist lender delivering focused, customer‑oriented banking solutions with digital access, support resources and investor services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Shawbrook.
Shawbrook didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role