Complaints Manager
Plum Fintech
About this role
A Complaints Manager oversees the handling and resolution of customer complaints within the financial services industry. The role involves managing complaint processes, ensuring compliance with regulations, and maintaining customer satisfaction.
Skills
About Plum Fintech
withplum.comPlum is a financial technology company that offers a smart banking app designed to help users manage their money effectively. The app provides services such as automated savings, investment options, and personalized financial insights, utilizing AI to build better financial habits. Plum aims to simplify personal finance and empower users to achieve their financial goals through innovative technology and user-friendly design. With its focus on small, consistent savings, Plum is gaining recognition as a leading solution in the personal finance space.
Recent company news
FinTech GlobalPlum FinTech partners with Qover to add worldwide travel protection
1 month ago
Latham & Watkins LLPLatham Advises Plum Fintech in £16 Million Series B Fundraising
Aug 7, 2024
FinTech FuturesUK money management app Plum raises £16.1m investment
Jul 23, 2024
Finance MagnatesFintech Plum Expands European Footprint by Entering 5 New Countries
Jan 24, 2023
PR Newswire UKPlum to offer stock investment and debit cards in Ireland
Sep 12, 2022
About Plum Fintech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Plum Fintech.
Salary
$97k – $129k
per year