London Borough of Waltham Forest
The Complaints Officer investigates Stage 2 complaints across Council services, providing detailed responses on behalf of the Chief Executive and supporting the Council's Link Officer with the Local Government and Social Care Ombudsman. The role ensures complaints are handled fairly and within agreed timescales while supporting residents through complex and sensitive issues. Additionally, the position drives service improvement by analysing complaint trends, identifying recurring service failures, and recommending corrective actions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for London Borough of Waltham Forest.
London Borough of Waltham Forest didn’t post a salary, so this is our estimate from similar listings.
4% below the average for this role