Completions Officer

The Completions Officer role at Shawbrook involves managing a pipeline of cases to support underwriters and the Case Management Team while serving as the primary contact for brokers and solicitors. The position requires ensuring accurate instructions are provided to panel solicitors, verifying compliance with KYC and AML requirements, and maintaining high-quality data on the origination system. This role focuses on delivering excellent customer service and meeting defined service level agreements throughout the legal and completion process.