About this role
The Service Compliance Analyst at EOS IT Solutions oversees performance reporting and compliance functions for service delivery operations, ensuring consistency and effectiveness of service levels. This role acts as the primary source of truth for performance metrics, supports Service Delivery leadership with data-driven insights, and helps prepare QBR materials and operational reporting. It contributes to continuous improvement of reporting processes and compliance tracking across service teams.
Required Skills
- Service Monitoring
- Reporting
- Data Analysis
- Dashboard Development
- SLA Tracking
- Power BI
- Excel
- Tableau
- QBR Support
- Stakeholder Support
+5 more
Qualifications
- Accreditation in Data Analytics
- Accreditation in Information Technology
About EOS
eosits.comEOS IT Solutions is a family-run global technology and logistics company that designs, deploys and supports connected workspaces and collaboration solutions for large enterprise customers. They deliver business IT services — including managed services, unified communications, cloud and network deployments — combined with logistics expertise to ensure global rollouts run smoothly. EOS positions itself as a partner to the world’s largest industry leaders, focusing on secure, scalable workplace technology and end-to-end project delivery.