Computer Operator

Example Corp(1 month ago)

United StatesOnsiteFull TimeJunior$34,000 - $40,000Information Technology

About this role

A Computer Operator at Leidos will support the Centers for Medicare and Medicaid Services (CMS) Internal Service Desk as the centralized entry point for first-tier IT support. The role is part of a 24x7 operation handling inbound requests via phone, email, chat, and web submissions to ensure continuity of IT services. The position requires shift flexibility and participation in a government-focused IT support program.

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Required Skills

Phone Support
Email Support
Troubleshooting
Ticketing Systems
Knowledgebase Management
Dispatching
Documentation
Mac Support
Windows Support
Hardware Repair

+3 more

Qualifications

Public Trust Clearance (ability to obtain)
High School Diploma or Equivalent
Typing 35 WPM
Associates Degree (desired)
Bachelor's Degree (desired)
A+
NET+
ACMT
Microsoft Fundamentals
ITIL v4 Foundations

About Example Corp

leidos.com

Acquia is a digital experience company built around Drupal that provides cloud hosting, content management, personalization, and marketing tools to help organizations build and operate large, secure websites and applications. Its platform combines Acquia Cloud and site-management services with capabilities for digital asset management, personalization and customer engagement, security, and professional support. Founded by Dries Buytaert (the creator of Drupal), Acquia positions itself as an enterprise-grade partner for organizations that want to leverage open-source Drupal at scale. Its customers include government agencies, media companies, and large enterprises that need scalable, secure digital experiences.

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