SCAN Health Plan

Concierge Advocate-Bilingual Required (Cantonese or Mandarin)

SCAN Health Plan

3 months ago
Onsite
Full Time
Junior
0 applicants
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SCAN Health Plan
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About this role

The Concierge Advocate is a frontline member-facing role at SCAN Health Plan serving as a primary point of contact for members’ questions and concerns. This bilingual position (Cantonese or Mandarin) represents members to internal and external stakeholders to help resolve issues and support member retention. The role is part of a contact center team focused on delivering SCAN’s Concierge customer service philosophy.

Skills

SCAN Health Plan

About SCAN Health Plan

scanhealthplan.com

N/A

About SCAN Health Plan

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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