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Concierge Agent - CRETE/LAGUNA at Mitsis Group - ApplyBlast

Concierge Agent - CRETE/LAGUNA

Mitsis Group

4 months ago

Laguna, California

Onsite

Full Time

Junior

0 applicants

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About this role

A Concierge Agent in the hospitality industry provides personalized guest services and local recommendations to ensure a memorable stay. The role involves coordinating transportation, dining reservations, and special requests while maintaining high standards of customer satisfaction. Agents act as the primary point of contact for guests, resolving inquiries and enhancing the overall hotel experience.

Responsibilities

Greet and assist guests with inquiries and requests
Coordinate transportation and dining reservations
Provide personalized local recommendations and experiences
Resolve guest issues and complaints promptly
Maintain accurate records of guest preferences

Skills

Qualifications

Certification

About Mitsis Group

mitsis.com

Headquarters

Athens, Attikí, Greece

Company Size

1001-5000 employees

Founded

1976

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Mitsis Group is a Greek hospitality company best known for its portfolio of luxury hotels and resorts operating under the Mitsis brand. The company provides accommodation, dining, wellness, and leisure experiences across popular destinations in Greece, serving both vacation and business travelers in the hospitality and tourism industry.